June 02, 2023

Given our limited spots for reservations, we offer free cancelation for up to 72 hours (3 days) prior to each event. There is a no-refund policy for cancelations that fall within less than 3 days notice. To inquire about canceling a reservation, please email us at: bookings@usalproject.com. ORC Exchange Policy: online and in-store purchases are exchangeable in-store only within 14 days of purchase. Please allow up to 4 weeks for shipping on pre-order items.

As Usal continues to grow and branch out, we are always looking for inspiring individuals to bring into our community. If you are a guide or organization interested in collaborating on an event, or someone that's interested in working alongside Usal — please don't hesitate to reach out.


General inquiries — info@usalproject.com

Specific event inquires — bookings@usalproject.com

Goods exchanges & returns — goods@usalproject.com

Brand partnerships — zoe@usalproject.com